BAT - Role of a trainer

The purpose of our cooperation with BAT was to equip sales managers with the necessary competencies that would allow them to easily get into the role of change leaders. The new situation our client was faced with posed a challenge of having to implement a remote sales model.

I am very pleased with the experience I’ve gained. Theory and practice were well-balanced. Participants had a vast business experience, they were able to get easily engaged in the training, which proved that training topics and methods were well-chosen.

During the project we focused on:

• teaching how to implement changes in the organization while keeping all employees involved;
• supporting the participants throughout the process of change management and knowledge sharing;
• developing the ability to minimize anxiety, fears and resistance to change among employees;
• developing attitudes and reactions facilitating functioning of the employees in the event of future organizational changes;
• working with specific, real problems and examples from the daily business life as well as using the available competencies within a team.

• Increased responsibility of the managers for further learning, with a focus on development
• Developed a common language to facilitate change management in the company
• Accessible and easy-to-use tools for change implementation, including strategic change canvas 
• Improved openness, interest and commitment among the most influential people in the company

A very interesting form of online training, an interesting idea for a virtual game. Skilful transition from theory to simulation tasks. After 2 interesting days I want more, I wish there were more trainings like this.