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Our trainers

Integra - szkolenia
Integra - lean
Integra - rekrutacje
Krzysztof Operacz

Since 2012 I have been a board member and the Sales Director at DOMAR S.A. Previously, as a sales specialist and area manager I managed sales network of various retails chains in the following industries: furniture, electronics and household appliances.

I prepare and conduct the following types of courses: customer service, sales, service quality, verbal and non-verbal communication, business negotiation and product training. I provide detailed analysis related to employee efficiency and profitability of retail outlets under my supervision. I conduct B2B and B2C sales trainings, workshops of practical presentation of the language of benefits, product features, needs analysis, sales arguments and overcoming sales objections. I teach introduction to negotiation, advanced negotiations, the art of product display along with customer service, sales presentation onsite at a customer location and in front of a large audience. I do sales coaching, complete programs that analyze and increase sales profitability, cross-selling and up-selling, prepare people to run internal product trainings. I conduct hands-on sales training for sales and marketing departments.

My cooperation with Integra Consulting Poland includes over 200 days of training.

Main areas of expertise:

  • sales and custmer service,k
  • sales and custmer service, 
  • effective teamwork and team leadership,
  •  self-management and time-management,
  • change management,
  • business negotiation,
  • sales and customer service skills.

Other team members

Ewa Mentel

Ewa Mentel
Ewa Mentel

Magdalena Wojciechowska Magdalena Wojciechowska

Would you like to join us?

If you want to improve your skills join our team to participate with us in building the company's success.

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