Cross selling / up selling

Conscious businesses know that beating competition with continuous price reduction is a road to nowhere because there will always be someone cheaper than us, and working with a minimum profit margin not only shakes the financial security of the company but is also extremely frustrating for employees of all levels and departments. That is why conscious businesses take actions that allow them to increase the profit margin through discovering new customer needs and responding to them through a proper form of product presentation that exceeds the initial customer need. “Cross selling / up selling” course lets you organize good practices of increasing sales and the additional solutions, as well as improve your practical skills in this area.

What are the benefits of attending “Cross selling / up selling” course when it comes to your professional career and the company you work for?

For you:

• Improve your competencies and sales skills;
• Learn how to practically use the cross-selling communication techniques;
• Find out how to handle price objections;
• Learn how to justify higher price and present it as a competitive advantage;
• Learn how to communicate with customers using their needs;
• Improve your ability to listen and actually hear the customer’s needs.

For your company:

• Improved effectiveness of your sales teams and, as a result, improved business indicators;
• Higher motivation of sales teams;
• Increased effective margin rate per customer;
• Business goals will be achieved faster, while maintaining long-term win-win relationships;
• The company will strengthen its good and professional image on the market;
• Employee satisfaction will increase.