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Sales and customer service

Sales techniques

As Peter Drucker once said: “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else”. Effective and high-performing sales team is a solid foundation for company success. Current market is very demanding – the customers expect instant and accurate decisions and products that perfectly meet their needs.

Training mode: online training, stationary training

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61 661 30 80

Use our online form to send us a message and we’ll get right back to you

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Training mode: online training, stationary training

Sales techniques

Contact us now 61 661 30 80 Use our online form to send us a message and we’ll get right back to you
Send a message

In the rapidly changing business world, salespeople need not only knowledge and skills but also the ability to continuously apply them at work using various methods.

Sales techniques

Sales techniques

For whom?

Intense sales-negotiation workshop based on real work scenarios will be an invaluable help if you want to improve your skills of conducting sales conversations.

For whom?

Main goal of „Sales techniques” course is to improve your sales competencies. What else?

  • Reinforce the role of questions in the sales process;
  • Improve business effectiveness based on customer needs;
  • Improve the ability to speak the language of benefits;
  • Learn about ways of handling customer objections;
  • Learn and improve skills of closing a sale;
  • Improve negotiation skills of the sales department;
  • Gain and organize knowledge of price negotiation;
  • Practise the entire process of negotiation, with a strong focus on building your authority and individual negotiation style, based on the preparation stage and responding to customer needs;
  • Gain knowledge related to influencing techniques, manipulation and negotiation tricks;
  • Improve assertive communication style during negotiations.

Are you interested? Find out how you can benefit from our course.

 

What are the benefits?

What are the benefits?

”Sales techniques” course is a hands-on training - during our workshop we will use active learning methods – i.e. small group work, training games, open group discussions, exercises, case study, role play, individual work, simulations or mini-lectures discussing real life examples.

What are the benefits of attending “Sales techniques” course when it comes to your professional career and the company you work for?

For you:

For your company:

Tools and games

Sales techniques

During our workshops we use certified tools and training games.

Find out more!

Send inquiry

It is our mission to improve and listen to the needs of various organizations and employees. That’s why when we think about results, we think about people - we fix the system, not the people. We respect the end goal and help your business grow. Satisfied people in growing companies is what we strive for when we start working with our clients. If you’d like to find out what we can offer

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Trainings that may interest you

Cross selling / up selling

Cross selling / up selling

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Creating customer service standards

Creating customer service standards

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Handling Customer Objections

Handling Customer Objections

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Sales negotiation

Sales negotiation

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