EU funds
EU funds
Sales and customer service
Objections or doubts aren’t bad – in general they are not a form of an ambush but a sign of trust, a request to provide additional information. Expressing objections or doubts strengthens the relationship between both negotiating parties because it reveals the essence of desires and needs. One shouldn’t eliminate them but instead - properly respond!
Objections or doubts aren’t bad – in general they are not a form of an ambush but a sign of trust, a request to provide additional information. Expressing objections or doubts strengthens the relationship between both negotiating parties because it reveals the essence of desires and needs. One shouldn’t eliminate them but instead - properly respond!
Do you want to learn the principles of handling objections and clarifying doubts? Do you want to learn how to discover the real reason for objections and adapt solutions to objections? Perhaps you expect to improve the assertive attitude during difficult customer conversations? ”Handling Customer Objections” course will provide practical knowledge and skills that will allow you to perceive objections as an opportunity, not a threat.
Main goals of this course:
”Handling Customer Objections” course is based on interactive methods of learning and gaining experience. You will participate in exercises, case study analysis and discussions that will help you develop solutions. Training and building good habits are also a big part of the program.
What are the benefits of attending this course when it comes to your professional career and the company you work for?
It is our mission to improve and listen to the needs of various organizations and employees. That’s why when we think about results, we think about people - we fix the system, not the people. We respect the end goal and help your business grow. Satisfied people in growing companies is what we strive for when we start working with our clients. If you’d like to find out what we can offer
