EU funds
EU funds
Sales and customer service
Most companies maintain high standards. It is an essential requirement for both the customer service and the sales departments. Customers expect not only a good product or service but they also want to be heard. Professional telephone conversation allows you to achieve a short-term goal as well as building a long-term relationship with a customer.
Most companies maintain high standards. It is an essential requirement for both the customer service and the sales departments. Customers expect not only a good product or service but they also want to be heard. Professional telephone conversation allows you to achieve a short-term goal as well as building a long-term relationship with a customer.
Do you work in sales or in a customer service department? Do you want to improve your skills in terms of key phone contact elements? Do you care about increasing awareness of the influence of your attitude on achieving the goal during a phone conversation with a customer?
Main objectives of “Professional telephone conversation” course:
“Professional telephone conversation” course is a hands-on training that offers phone call simulations based on everyday work situations, individual and group exercise, discussion and sharing best business practices.
What are the benefits of attending this course when it comes to your professional career and the company you work for?
It is our mission to improve and listen to the needs of various organizations and employees. That’s why when we think about results, we think about people - we fix the system, not the people. We respect the end goal and help your business grow. Satisfied people in growing companies is what we strive for when we start working with our clients. If you’d like to find out what we can offer
