For management
Conversation is one of the most basic and, often unappreciated, management tools. One-on-one meeting, when the manager is focused on empathetic and deep listening, giving constructive feedback, showing his/her point of view and learning the employee’s opinion can be of great advantage. All employees need an honest and open conversation in order to grow as expected by the supervisor and the organization. Conversations allow supervisors to faster respond to misunderstandings and point out attitudes and behaviours that require improvement. Would you like to learn how to handle difficult conversations as a manager?
Conversation is one of the most basic and, often unappreciated, management tools. One-on-one meeting, when the manager is focused on empathetic and deep listening, giving constructive feedback, showing his/her point of view and learning the employee’s opinion can be of great advantage. All employees need an honest and open conversation in order to grow as expected by the supervisor and the organization. Conversations allow supervisors to faster respond to misunderstandings and point out attitudes and behaviours that require improvement. Would you like to learn how to handle difficult conversations as a manager?
If you care about influencing your teamwork and business indicators such as work satisfaction, commitment or lower employee turnover, it is absolutely necessary to possess the skills of conducting difficult conversations and shaping the correct behavioral patterns.
Main strategic goal of this course is to develop skills and awareness of team leaders to recognize how their management, communication, cooperation and motivation style affect the employees and the organization. What else?
“Difficult conversations with employees” course is a hands-on training. Many exercises are based on a real-life manager conversation scenario - i.e. annual review meeting, salary increase or promotion requests/denials and other conversations types with a purpose to improve, correct or clarify certain employee behaviours, actions or attitudes.
Both the managers as well as the team members will find the subject of difficult conversation close to their hearts. What are the benefits of attending this course when it comes to your professional career and the company you work for?
25 years of experience allows us to look at the problems of the organization and employee skills in a holistic way. We strive to ensure that the employee’s development and growth has a direct impact on the improved company performance. If you’d like to find out what we can offer