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For management

Resolving conflict and difficult situations in the workplace

Would you like to find out how to deal with conflict and tense situations? Do you want to learn solid and practical communication techniques and find out when to best use them? Would you like to become more open and empathetic towards other people around you? We are glad to help!

Training mode: online training, stationary training

Contact us now

61 661 30 80

Use our online form to send us a message and we’ll get right back to you

Send a message

Training mode: online training, stationary training

Resolving conflict and difficult situations in ...

Contact us now 61 661 30 80 Use our online form to send us a message and we’ll get right back to you
Send a message

Our experience from working with various organizations shows that communication skills, crucial in everyday life and relations, need continuous development and reinforcement. To operate effectively, it is necessary to use various methods of communication, especially in difficult situations, and to be able to solve conflict. Why is it so important? Repeating and unsolved conflict or misunderstandings carry a heavy mental burden for both sides, have a negative impact on work atmosphere and reduce efficiency.

Resolving conflict and difficult situations in the workplace

Resolving conflict and difficult situations in the workplace

For whom?

Would you like to find out how to deal with conflict and tense situations? Do you want to learn solid and practical communication techniques and find out when to best use them? Would you like to become more open and empathetic towards other people around you? We are glad to help!

For whom?

The strategic goal of “Resolving conflict and difficult situations in the workplace” course is to improve the ability to effectively communicate in difficult situations. What else?

  • Improved interpersonal skills in the communication area: empathic listening, trust and relationship building;
  • Better understanding of your individual communication preferences, resources and limitations, other people’s behavior, recognizing various behavioral styles and adequately responding to them;
  • Improved ability to communicate clearly and assertively, to keep composure in difficult situations, to clarify doubts, ask the right questions and give proper feedback;
  • Practical communication training, sharing experiences, improved openness and responsibility for the quality of the business relations in the organization.

Our course is a practical workshop with a lot of exercises and certified training games, with theory reduced to an absolute minimum.

Are you interested? Find out how you can benefit from our course.

What are the benefits?

What are the benefits?

Join our “Resolving conflict and difficult situations in the workplace” course, offered both online or onsite at a customer location, offering the ultimate flexibility. What are the benefits when it comes to your professional career and the company you work for?

For you:

For your company:

Tools and games

Resolving conflict and difficult situations in the workplace

During our workshops we use certified tools and training games.

Find out more

Send inquiry

We are a strong business partner. For over 25 years Integra Consulting Poland has continued to care and improve employee skills, we create unique and effective programs and processes based on the newest market developments. Communication is one of our focuses. We value individual approach so each new project is based on thorough communication with the customer to get to know the needs of the participants and the organization. We don’t offer cookie-cutter programs. If you’d like to find out what we can offer

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